The Expanding Role of the CLO

Happy confident business woman heading a team of successful colleagues

Over the past few years, a lot of organizations have begun to value organizational learning as they have realized its direct influence on the organizational effectiveness. Many companies have started to change the process of learning throughout the organization. Now the focus has deviated from traditional ways of training to more technology-based learning programs and framing integrated learning environments.

According to diverse enterprises, it is crucial to look at organizational learning from a global perspective and how it is capable to affect employee retention, productivity, and long-term organizational effectiveness.

In the past, HR professional played a major role in enabling organizational effectiveness as it is a measure of an employers’ capacity to achieve their goals. However, many studies show that the long-term success of a company relies on its ability to learn to cope with the expanding rate of change and complexity of organizational environments. In order to survive and succeed they are required to transform external elements that consist of adapting products, activities or structures as well as internal elements such as integration of visions, objective and human capital philosophies.

For organizations to prepare themselves for the future by learning faster, reinventing themselves and adapting to change productively when necessary, it is essential for them to hire a chief learning officer. As a CLO can help an enterprise identify its successes and failures and learn from these experiences to start taking the right actions for improving quality, products, services, processes, strategy, and culture, which will direct towards continuous evolution.

A chief learning officer is a corporate executive who is expected to build strategies for employees in relation to their education, training, and learning. They inspire employers to look for competencies that can make the workforce more productive and then adjust development programs with their critical objectives to the internal as well as the external environments.

One of the most important responsibilities of a chief learning officer is to construct a strong base for a company’s learning culture and to constantly revise programs to stay ahead of the fast-changing business learning environment.

Top chief learning officers worldwide are in their quest of linking learning to business strategy in order to remodel the business culture into a learning one. To be successful as a CLO, one should be inheriting great interpersonal skills as well as the ability to be influential. They should be efficient in building relationships with senior management for clearly communicating the value of learning initiatives and programs to them. They are also supposed to have a high comfort level with the company’s partners for the purpose of influencing their view relating to learning in the organization.

One more quality that CLOs are required to obtain is leadership that can help them make people believe in their vision and treat it as their own. A chief learning officer is employed to lead the organization to a new path of learning that comprises of changing technologies, global workforces and reduced budgets.

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